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My package has been lost in the mail
Date : 2018-11-30
Name : Shayla Gibson
Hits : 1148
I ordered  from you on November 3, 2018 (order number: 20181103_PE2_0000277) I have not received my package in the mail. The tracking clearly shows that it has not even made it over seas. Yet the tracking (as shown in the screenshot) claims the delivery is complete. Where is my package? Has it been returned to you? My order was not cheap. Please let me know what is going on with my order as soon as possible.
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Cheritz Market
Hello, this is Cheritz Market.

We are sorry for our late reply.
It is determined that your product has been returned due to a Canadian Post Office strike.
We will guide you in the following ways.
1) Refund. (without shipping fee)
2) Receive again. (Payment for shipping fee)

Please choose one of the two options.
Thank you.
Shayla Gibson
I will just take the refund.

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