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Q&A
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URGENT!! No replay to my inquires to shop@cheritz.com about my missing order |
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Date : 2018-10-18
Name : MOHAMMAD MUSAEED AL-ABDULLAH
Hits : 927
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Dear Cheritz Market, Hello I was informed that on 13 September my order was dispatched, and I was given the number 6864054882245 for tracking but I can't find it when searching in the website given http://service.epost.go.kr/trace.RetrieveEmsTraceEng.postal?ems_gubun=E&POST_CODE=6864054882245 . then I tried to contact you and I received a replay that There could be delays in shipping for items ordered from Sept. 17th - 23rd(KST) due to the Korean Thanksgiving holiday and nothing new from that day on. I hope you can help me locate the shipment and/or to know the appropriate time it should arrive to my box. I sent a message asking about the error to shop@cheritz.com but no replay since the second of this month. |
Cheritz Market |
Hello, this is Cheritz Market. Please, check your tracking number below. https://service.epost.go.kr/trace.RetrieveDomRigiTraceList.comm Thank you. |
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MOHAMMAD MUSAEED AL-ABDULLAH |
I checked it, it says that it was delivered along time ago but the date is not possible and nothing has reached my Address. I hope you can solve this problem soon or else I will have to send a complaint to the responsible Directors. |
No. |
Product |
Content |
Name |
Date |
Hits |
|---|---|---|---|---|---|
|
315
|
|
Changing order details
(1)
 |
Giovanni Picchiotti
|
2019-12-10 |
1 |
|
314
|
|
ella garcia
|
2019-12-09 |
13 |
|
|
313
|
|
Cancel Order
(1)
|
Sierra Alegria
|
2019-12-07 |
8 |
|
312
|
|
I just ordered my product and need some help
(1)
|
Giovanni Picchiotti
|
2019-12-05 |
3 |
|
311
|
|
incorrect address
(1)
|
Amanda
|
2019-12-02 |
2 |
|
310
|
|
cancel order
(1)
|
Amanda
|
2019-12-02 |
2 |
|
309
|
|
Wrong address
(1)
|
Victoria Singh
|
2019-11-25 |
2 |
|
308
|
|
Tracking
(1)
|
Medina
|
2019-11-17 |
77 |
|
307
|
|
Cancel order
(1)
|
Demi Warnier
|
2019-11-14 |
41 |
|
306
|
|
Jessica Glover
|
2019-11-07 |
66 |
|
|
305
|
|
Cancel order
(1)
|
Diala Arsofli
|
2019-11-03 |
86 |
|
304
|
|
I can't pay using Paypal
(1)
|
Ashraf Hamman Omar
|
2019-10-27 |
2 |
|
303
|
|
Jessica Glover
|
2019-10-26 |
79 |
|
|
302
|
|
Awaiting shipment
(2)
|
Kania Ulfa
|
2019-10-23 |
2 |
|
301
|
|
Parcel received but just 1 product inside
(1)
|
Li Lee
|
2019-10-22 |
4 |
